Have you ever heard about PBX system? Let me tell you. It is a system that connects telephone extensions to the public switched telephone network or telephone line providers. It also allows internal communications for business. It needs network connectivity to work and by utilizing the TCP/IP network protocol stack provides communication. In the business phone system, a PBX acts as the central switching system for phone calls within a business. The use of telephone system for office is to provide shared access to limited resources. This system shares the line to all the users. Instead of providing a separate line for all the users it will allow the users to share a small pool of lines.
Benefits of Telephone System for Office:
- It provides IVR system and call queue you can handle more calls with minimum staff on board.
- With voice mail to email and mobility options your customers never miss even you are not on the desk. Most of the advanced telephone systems support Conference Call Bridge. Telephone CRM integration, and Remote office connectivity. These features in telephone office system provide higher business productivity.
- The right system ensures that all incoming and outgoing calls reach the right person. It grows along with your business and provides technical features that enhance your phone system.
- It provides features like voice mail, voice mail to email, instant messaging, and fax handling capabilities, mobility and video call support.
The telephone system for office provides dial tone to multiple telephones in your office using a fewer number of phone service lines. You can say that that it is one to many models as opposed to have individual service lines. A small telephone system for office can effectively manage and handle all your calls at a much lower price.